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Summary of Red Wing Shoes Customer Service Calls

75 TOTAL CALLS
92% SUCCESSFUL CONNECTIONS
03:08 AVG CALL DURATION
7% ISSUES RESOLVED

Customers Contact Red Wing Shoes to Ask about:

Return/ Replace:

  • “Replace insoles”
  • “Unhappy with boats I bought and was told I had a 1 year warranty to return they kept piping laces the leather was falling apart I bought another pair of red wing boots that’s when the salesmen told me I had a year to return the others”
  • “Want to return a pair of unworn shoes after deadline. I tried at store on Manhattan Boulevard in Harvey but was denied the opportunity”

Product/ Service:

  • “Redwing boots quality and customer service is embarrassingly appalling!”
  • “Boots are leaking”

Request for Information:

  • “Questions about store locations”
  • “I just went through all of this can I be connected to”

Cards:

  • “Problems with giftcard use”

Staff:

  • “Store service”

Other:

  • “Discuss products”
  • “Boot are getting wet on the inside because stitching came apart.”
  • “Pissed”

Red Wing Shoes Rating Stats

2.2 out of 5 stars
based on 56 reviews
See all 104 reviews

Rating stats

  1. 20 reviews
  2. 19 reviews
  3. 9 reviews
  4. 2 reviews
  5. 6 reviews

About Red Wing Shoes

Top 5 Red Wing Shoes Services

Customer Care, Boots Part Replacement, Owner, Boots Repair, Repair

Top 5 Red Wing Shoes Products

Boots, Shoes, Traction Tred Boots, Classic Moc Boots, Slippers

Top 5 Likes about Red Wing Shoes

Quality, Customer service, Shoes only ones i want to buy originally, Right foot boot, Product quality

Top 5 Dislikes about Red Wing Shoes

Foreign materials and or labor, Customer service, Employees, Warranty, Too much insulation

Summary

Red Wing Shoes is a manufacturer of shoes designed specially for industries like mining, logging and farming. Red Wing Shoes traces its history back to end of 19 century when Red Wing, MN shoe merchant named Charles Beckman saw a local necessity for specifically designed shoes. Red Wing Shoes were tough enough to outlast harsh working conditions, also comfortable enough for the hardworking people who wear them. Red Wing products are consistently used in environments laying from the Mideast oil fields to the Midwest corn fields. Red Wing boots protect workers in more than one hundred countries around the world, and affiliates of the Red Wings can be found in every USA state.

Red Wing Shoes reviews and complaints

Red Wing Shoes is ranked 190 out of 2046 in Footwear and Clothing category

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Red Wing Shoes Stats

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