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5 comments

With my previous 2 employers i was eligible for boot reimbursement from one, and a voucher for red wing from another. Well ill admit i had never oiled my first pair ive owned 3 years prior to the newest pair, but i went up to 95th&Antioch in KC/ Overland Park area in Kansas and the manager was an awesome guy real friendly, his staff of teens were questionable running around ranting about stranger things, and taking selfies with random strangers with boots scattered everywhere.

The stoned kid behind the counter on his iphone 5 went back to clean and “Make like NEW” my oldest dried up boots. Well i wore the new pair out and they handed the old pair in the new pairs box that was in a big bag and reeked of some very strong chemicals so i never opened the bag and this was over 2 months now and i figured ill relace these now since they never did and myboots are not cleaned or oil, never put new insoles in that they said was “complementary” for buying a $300 6” cut intregal met/ steel toe pair of boots. I wanted 8” boots cut but he only had 6” and it was a fucky transition for those who have made the switch like that.

But in the tongue seam is full of mud and gunk and there is still gravel dust everywhere. Followthrough of their customer service ethics is ***.

Product or Service Mentioned: Red Wing Shoes Dynaforce Boots.

Reason of review: Bad quality.

Company wrote 0 private or public responses to the review from Jan 21.
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Anonymous
#1431023

Clean your own boots. Red Wings policy is that you bring them in clean and dry and they will oil them for free and give free laces. They are not obligated to clean your nasty boots nor put the laces in for you.

Anonymous
to Lena Castillo #1441515

If they're absolutely disgusting that's one thing but they should be brushing the boots down before oiling them regardless. For $300 that should be expected and demanded, they shouldn't be having teenagers be all the employees in a store that caters to working professionals. That's ***

Anonymous
#1428092

if you let them sit for 2 months then they would dry up and look like that

Anonymous
to Anonymous #1428093

Thats a picture of mud in my boots after red wing “cleaned” them for me with the laces off. How do they miss that?

Anonymous
to Boostlee2jz #1485686

They don't clean them they condition them only

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