With my previous 2 employers i was eligible for boot reimbursement from one, and a voucher for red wing from another. Well ill admit i had never oiled my first pair ive owned 3 years prior to the newest pair, but i went up to 95th&Antioch in KC/ Overland Park area in Kansas and the manager was an awesome guy real friendly, his staff of teens were questionable running around ranting about stranger things, and taking selfies with random strangers with boots scattered everywhere.
The stoned kid behind the counter on his iphone 5 went back to clean and “Make like NEW” my oldest dried up boots. Well i wore the new pair out and they handed the old pair in the new pairs box that was in a big bag and reeked of some very strong chemicals so i never opened the bag and this was over 2 months now and i figured ill relace these now since they never did and myboots are not cleaned or oil, never put new insoles in that they said was “complementary” for buying a $300 6” cut intregal met/ steel toe pair of boots. I wanted 8” boots cut but he only had 6” and it was a fucky transition for those who have made the switch like that.
But in the tongue seam is full of mud and gunk and there is still gravel dust everywhere. Followthrough of their customer service ethics is ***.
Product or Service Mentioned: Red Wing Shoes Dynaforce Boots.
Reason of review: Bad quality.