Product: Red Wing Shoes Customer Care Clear all filters (0 of 7 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
I’ve worn out 3pairs of red wing 2240 king toe boots.Went to red wing store in Beaumont, Tx. Today, 45 miles. She says you are phasing this boot out, for this reason this store doesn’t carry this boot. I knew she didn’t have the 2240, but she could sell me a close...
Read more
Product
Red Wing Shoes Customer Care
#1211045
Reply to reviews
Show

Red Wing Shoes - Beautiful return, excellent customer service

Waterproof boots got wet inside. A lovely employee at the Howard beach store in Queens was amazing!! Her name is Anette, she went above and beyond. She listened and handled my husband's issues. She was sooo perfect!! We love Red Wing boots 4 Life!!
4.9
Details
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Product
Red Wing Shoes Customer Care
#1190739
Reply to reviews
I bought a pair of red wing boots.The store owner who sold me the boots said there was a lifetime warranty on the sole of the boots. Since I have high mileage feet that was the major selling point for me. Well after three months of wear the sole was worn down flat. I...
Read more
2.3
Product
Red Wing Shoes Customer Care
I didn't like
  • Being lied too and being berated
#1182398
Reply to reviews
I will never recommend RED WING SHOES OR THEIR STORES TO ANYONE. I will deter people when possible. The prices are expensive and the service and SOME quality is lacking on certain products for the price point for sure.. Hugely disappointed in my SECOND experience with...
Read more
Anonymous
Lena Castillo

Next time be more decisive?

Product
Red Wing Shoes Customer Care
I didn't like
  • Customer service or policy
#1103973
Reply to reviews
This has happen to me several of times.I like the boot quality and i always think the service will get better but its the same every time. The same ladies ath Culver city shop. I was told she was a store manager and the other lady a much older lady are lazy and always...
Read more
1.7
Product
Red Wing Shoes Customer Care
I liked
  • Boots
I didn't like
  • Customer service
#1017680
Reply to reviews
Brad Customer relations is lacking I sent two emails and called 3 times Each time I called I was assured you would call me back No call back or email response in 12 days At this point my issue hasn't been resolved If you couldn't or did not want to help me a simple...
Read more
Product
Red Wing Shoes Customer Care
#971301
Reply to reviews
Show

Red Wing Shoes Customer Care Review

Purchased soft toe when i needed steel toe boots online, My mistake. Called customer service they emailed me a return label. Fasted shipping and good customer service from red wing online
5.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Website
Product
Red Wing Shoes Customer Care
#915952
Reply to reviews